Terms And Conditions

License

All of the digital goods provided by ThemeMove are released under the GNU Public License version 2.0. Release your imagination with our wonderful themes. Thank you for creating with us.

Refund Policy

If you are still unclear about anything or have some pre-purchase questions, please leave us a message or send us a ticket, we’ll catch you up in no time.

In most cases of any arising issues, a refund is in fact not really necessary, so we will only consider your refund request after working out both the cause and solution in a two-week time period of your purchase. Please note that our refund rate is 1%, so it would be better if we can work things out without the need to make a refund. Refunds will not be included into ThemeForest memberships or subscription renewals, therefore it’d be better if you contact us for help from our customer support.

In case we would find any suspicion or abuse of this policy, we reserve the right to refuse refunds.

Payments

There are many methods of payment available for our customers to choose: via PayPal or any major credit cards. Each theme purchase will grant you 1 year of access to human support and ongoing theme updates of the purchased product. After 1 year, in order to continue receiving top notch support and updates from our team, first you need to check if your theme is using the latest version of WordPress, then your subscription will be renewed automatically. You may opt out of this at any time by visiting your ThemeMove dashboard, then navigate to the Subscriptions tab and cancel it.

For the security purpose, your credit card or payment information will not be stored on our site.

Once you have successfully purchased a theme, you will be granted access to the theme downloads and support from us.

Note: Your purchase needs to be renewed on a yearly basis in order to continue receiving theme updates and support. You may cancel it at any time if you wish.

Subscriptions

Each purchase will be renewed automatically one year from your purchase date and this procedure will be repeated unless you cancel your subscription. This is applied to the ThemeForest yearly membership, but not the lifetime membership.

At the end of the annual license term, your subscription will be renewed unless you cancel the subscription via the Subscriptions page in your ThemeMove Dashboard before the automatic renewal date. The renewal price will stay the same as the initial purchasing price, exclusive of any discounts.

With automatic renewal payments, no refunds are allowed. We’ll send an email in advance of your automatic renewal date with a careful notice of subscription cancelling option if you no longer wish to receive updates and support from us for your themes.

Note: Your subscription will be renewed every year until you cancel it. We’ll send you an email to remind you about the upcoming renewal so you have time to consider appropriate actions.

Limitation of Liability

Under no circumstances will ThemeMove, or any other party, be liable for damages that were caused directly, indirectly, incidentally or consequentially, including, but not limited to, data or profit loss, arising out of the use, or the inability to use, the materials offered on this site. Even when ThemeMove or an authorized representative has been advised of the possibility of such damages. If your use of downloads from this site results for the purpose of servicing, repairing, or correcting the equipment or data, you do that at your own risks.

Note: We are the provider of WordPress themes, but it is you who has the ultimate responsibility for what you do with our themes to serve your purposes.

Warranty

There’s no warranty of any kind, either expressed or implied, come with our products. We do not guarantee that they can work in all browsers, nor do we guarantee that they can function well with all versions of WordPress. The use of any additional third party plugins, scripts, or applications might not be compatible with our themes.

Note: If you are using an outdated version of WordPress or plugin, this might affect the operation of our themes. We always indicate the tested versions of WordPress in our product description page to make sure you can make effective use of it.

Product Support

Purchasing a ThemeMove theme, you’ll gain access to our support service in one year duration. We provide helps with the theme or plugin customization using features that have been advertised. Within one year since the purchasing date, you might receive our support for any issues you encounter. Once you have canceled your subscription, you’ll no longer receive our support, too.

Note: Each theme purchase comes with 1 year of support and updates.

Account Information

You have the responsibility of maintaining the security of your account and purchase information, along with all activities occurred under or related to that account. Should you notice any unauthorized use of your information, account or other breaches, please notify ThemeMove. We will not take responsibility for any consequences of your action.

Note: Using smart password practices to better protect your account. Any suspicious action of your account should be reported to us.

Termination

ThemeMove have the right to terminate your access to all or any part of the website at any time, with or without cause, with or without notice. If you wish to terminate this agreement or your ThemeMove account (if you have one), just simply stop using the website.

Note: If we find any violation of the agreement, suspension or termination of your account might be the results. We take this seriously.

Affiliates

Any affiliates participating in our affiliate program must agree to our terms of policy.

Tax Forms

A W-9 or W-8BEN tax form should be handed by affiliates in order to be accepted into our affiliate program. ThemeMove is legally required to collect a W-9 (US affiliate) or a W-8BEN (non-US affiliate) before any affiliate commissions are paid out. There’s no need to resubmit this tax form, just one-time submission is fine.

Discount Codes

Discount codes may not be part of advertisement program by affiliates. Discount codes are intended solely for our customers, not affiliates. Misrepresenting or inaccurately promoting of the products by affiliates will result in nonpayment and/or account termination.

Affiliate referral code cannot be used when ThemeMove products using them.

Affiliate Payments

Because we offer a refund guarantee on our products, so affiliate payments will only be carried out after the refund window for the sale has passed. For example, if you made 5 successful referring in September, you would receive payment for 5 referrals at the end of December. Payments to affiliate will be made at the end of every month.

At least 3 successful referral sales must be made before they can get their first payment.

Zero-Tolerance Policy

Tolerance won’t be available for any kind of abuse & misuse of the affiliate program. We always try our best to serve you better. ThemeMove reserves the right to refuse the payments and/or termination of any affiliate account that we find dishonest tactics to generate referral sales.

We also reserve the right to terminate any affiliate account at any time for any reason. For example, if we feel you aren’t a good fit for our program, we may terminate your account.

Changes

We reserve all the right, at its sole discretion, to make adjustment or replace any part of this agreement. You need to check this agreement periodically for changes.

Note: We may update these Terms and Conditions occasionally to better serve our customers and improve the quality of our services.

Thank you for your attention and patience for our products.

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